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Network Solutions Reviews

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Overall Rating

4.5
3 Reviews
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About Network Solutions

Network Solutions is a provider of online services for businesses, offering a comprehensive suite of products to establish and grow a digital presence. Their offerings include domain name registration, web hosting, and online marketing services. They are recognized as the world's first domain registrar and have been trusted by Fortune 500 companies. With over 25 years of expertise, they focus on delivering a quality experience and have been awarded Best Contact Center for four consecutive years. Their services are designed to help businesses build their websites, enhance security with SSL certificates, boost site traffic through SEO, and establish a professional email address matching the business name. They also provide website builder tools and WordPress hosting options, catering to both do-it-yourself users and those seeking custom-built advanced websites.

Network Solutions Pros & Cons

Pros of Network Solutions:

  • Long-established provider: Network Solutions has been in operation since 1979, offering a broad spectrum of hosting services.
  • Scalable hosting services: The company provides scalable hosting plans that can grow with your business.
  • Good documentation: Network Solutions offers good documentation in customer self-help, which can be useful for users.
  • Reasonable uptime: The provider offers a 99.9% uptime guarantee for Windows-based servers and 99.99% for Linux-based servers.
  • Website building software: Every hosting package includes access to a website-building software with drag-and-drop capabilities.
  • Automatic Malware Scanning: The provider includes automatic malware scanning to protect websites from harmful code.

Cons of Network Solutions:

  • Poor customer service and support: User feedback indicates issues with customer support, including delays in response times and inconsistent issue resolution.
  • Higher-than-average pricing: Network Solutions is comparative expensive when weighed against its feature offerings and long-term cost.
  • Limited dev-friendly features: The provider lacks dedicated and Windows hosting services, which may be a drawback for developers.
  • Slow server responsiveness and website speed: Network Solutions has been criticized for its slow server responsiveness and below-average website speed.
  • Unnecessary upsell attempts: The company is known for its numerous upsell attempts, which can feel nickel-and-dime.
  • Clunky user interface: The interface for service management, including DNS management, is often described as clunky and outdated.
  • Exorbitant cancellation fees: Some users have reported encountering exorbitant cancellation fees.

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Network Solutions Customer Reviews (3)

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Noah Schou
Noah Schou
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Feb 9, 2023
Christian Dellinger
Christian Dellinger
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Feb 8, 2023
Frédéric Truchon
Frédéric Truchon
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Feb 7, 2023

Network Solutions Customer’s Q&A

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Network Solutions Features and Benefits

Network Solutions offers a range of features and benefits:

  • Worry-Free Uptime Reliability: Ensures that your Web hosting service remains trouble-free.
  • Ample Disk Space and Storage: Each Web Hosting package comes with plenty of disk space and bandwidth to accommodate your business needs.
  • Open Source Applications: Extensive library of open source applications including WordPressâ„¢, Joomla!®, Gallery2 and many more.
  • Extensive Programming Language Support: Customize your website using some of the most widely-adopted programming languages.
  • Website Builder Tool: For no additional charge, provides an innovative and easy-to-use Website Builder Tool.
  • Online Storage & File Sharing: Online storage and file sharing with SpaceManager.
  • Easy FTP Access: Transferring files is hassle-free with FTP File Manager.
  • 1-Click Install WordPress® Blog Hosting: The interactive forum provided by a blog helps you to encourage repeat visitors.
  • Use Your Own Domain Name: Point any of your domain names to your Web hosting packages for multiple websites and email addresses.

These features make Network Solutions a comprehensive solution for businesses looking to establish a strong online presence.

Network Solutions Pricing

Network Solutions Pricing:

  • Domain Registration:

    • .com: $20 per year for the first year, $37.99 per year for renewal.
    • .net, .org, .biz, .co: $25 per year for registration and renewal.
  • Web Hosting:

    • Starter Plan: $5.69 per month (billed annually), 15GB storage, unlimited bandwidth, five email addresses.
    • Essential Plan: $9.96 per month (billed annually), 300GB storage, unlimited bandwidth, one free domain name, no free SSL certificate.
    • Premium Plan: $25.78 per month (billed annually), unlimited storage, unlimited bandwidth, one free domain name, no free SSL certificate.
  • Email Accounts:

    • 1-4 Emailboxes: $20 per year per box (1-year contract), $18 per year per box (2-year contract), $16 per year per box (3-year contract).
  • Website Security:

    • Daily Malware Scans and Removal: Starting at $7.99 per month.
    • SSL Certificates: Starting at $76.89 per year with a two-year contract.
  • Domain Transfer:

    • .com: $9.99 per year.
    • .net, .org, .biz, .co: $9.99 per year.

For more detailed pricing information, please visit Network Solutions' official website and complete the security check to access the pricing charts.

About Networksolutions.com Payment Method?

Network Solutions accepts a variety of payment methods for its services. Customers can make payments using major credit cards such as AMEX, Visa, MasterCard, and Discover. Additionally, PayPal is accepted, but only if it was previously listed as a wallet item before the feature was disabled. For those who prefer traditional methods, checks are also accepted via postal mail, although this can take 6 to 8 weeks to process. It's important to note that if services are due to renew sooner than this period, it is recommended to renew via credit card to avoid service interruption. For online transactions, Network Solutions offers a service called Take-a-Payment, which allows customers to pay invoices or make donations directly from the website, which is convenient for service providers and non-profits.

Network Solutions FAQs

FAQ

Network Solutions Alternatives

Here are the top 10 alternatives to Network Solutions:

  1. GoDaddy: Offers everything needed to make a name for yourself on the Web, from domain names and website builders to complete eCommerce solutions.

  2. Google Domains: Provides a simple and straightforward domain registration service.

  3. SiteGround: Offers web hosting services with a focus on speed technologies, unique security solutions, and amazing technical support.

  4. Namecheap: Provides easy domain name registration and affordable hosting plans.

  5. Hover: Helps you get the most out of your domain name.

  6. HostGator: Offers a variety of hosting plans to fit any budget or requirement.

  7. Bluehost: Known for its comprehensive tools for website building and management.

  8. Cloudflare: Provides a content delivery network, Internet security services, and distributed domain name server services.

  9. IONOS Hosting: Offers a variety of hosting packages, along with additional services like email hosting and domain registration.

  10. Ipage: Provides a robust, all-in-one hosting solution that includes everything you need to put your business or personal site online.

Remember, when choosing an alternative, consider factors such as customer service, pricing, and the specific needs of your website.

FAQ

How To Open A Network Solutions Account?

To open an account on Network Solutions, follow these steps:

  1. Visit the Network Solutions website.
  2. Click on the Manage Accounts tab at the top of the screen.
  3. Click on the Create Customer Account link.
  4. Choose whether the new account will be an Individual or Business Account.
  5. Fill in the required information and follow the prompts to complete the account creation process.

Remember, the account creation process may vary slightly depending on whether it's a personal or business account. Always ensure to review and agree to the terms and conditions before finalizing the account creation.

FAQ

Can I cancel my Network Solutions subscription?

Yes, you can cancel your Network Solutions subscription at any time. However, cancellation policies may vary depending on the specific product or service.
FAQ

Does Network Solutions offer refunds?

Refund policies may vary depending on the specific product or service, but Network Solutions generally offers refunds within a specified period after purchase.
FAQ

Is there a warranty for Network Solutions products?

Network Solutions offers different warranty terms for different products and services. Please check the product description or contact customer support for more information.
FAQ

What payment methods does Network Solutions accept?

Network Solutions accepts major credit cards such as Visa, Mastercard, American Express, and Discover, as well as PayPal and checks.
FAQ

About Networksolutions.com Prices and Cost?

Network Solutions offers a variety of web hosting and domain services with different pricing tiers. For web hosting, the Essential Hosting plan starts at $9.29/month, the Professional Hosting plan at $12.41/month, and the Premium Hosting plan at $27.18/month. These plans come with varying features such as disk space, data transfer, and emailboxes. The domain registration service offers plans ranging from $4 to $40 per month, with the Starter plan at $4/month, Essential at $10/month, Professional at $35/month, and Premium at $41/month. Additionally, there are website builder plans starting at $2.95/month for the Website Builder plan, going up to $4.95/month for the E-Commerce plan. For long-term commitments, discounts are available, such as a 10% saving for a 2-year subscription and up to 40% for a 10-year subscription on certain services.

FAQ

About Networksolutions.com Popular Products and Services?

Network Solutions is renowned for a comprehensive suite of online business solutions. Among the popular products and services are domain registration, which stands as a foundational offering given their history as the world's first domain registrar. They provide web hosting services with a promise of 99.99% uptime on Unix® hosting, website builder tools for creating professional websites, and online marketing services to enhance digital presence. Security is also a key focus, with SSL certificates and website security plans ensuring customer trust. For communication needs, they offer professional email services and email marketing tools. Additionally, SEO services are available to improve search engine visibility, and for those looking to sell online, eCommerce solutions are provided to create compelling online stores.

FAQ

How does Network Solutions compare to other domain registrars?

Network Solutions, as a subsidiary of Web.com, offers a variety of services including web hosting, domain name registration, business email, and website security services. It is one of the oldest Internet companies still in operation, with origins dating back to 1979. However, it is often considered more expensive than its competitors, with fewer features offered. For instance, Web.com provides domains at $11.99 per year, compared to $20 per year with Network Solutions. Additionally, Network Solutions has been criticized for a dated interface and deceptive pricing practices. In contrast, competitors like Namecheap and Bluehost offer more user-friendly experiences and competitive pricing. Network Solutions does stand out for its customer service, providing phone support and the option to schedule calls, which is not as common with other registrars like Namecheap or GoDaddy.

FAQ

How can I improve my search engine visibility with Network Solutions?

To enhance search engine visibility with Network Solutions, the Simple SEO tool is a recommended resource. It provides a step-by-step action plan tailored to improve a website's ranking on search engines. This includes on-site optimization, link-building, local search, and social media strategies. The tool also features a keyword ranking tool that analyzes the website for specified keywords and suggests actions to improve rankings. Additionally, Network Solutions offers SEO services that refresh website content with relevant information and updated web pages, aiming to boost online visibility. Monitoring progress is facilitated by easy-to-understand reports and a customized dashboard, which tracks sales sources, customer locations, and keyword rankings. For local businesses, ensuring listings in local directories via Network Solutions can improve local search visibility, increasing the chances of being found by potential customers.

FAQ

How can I contact Network Solutions for more information?

To contact Network Solutions for more information, one can reach out to their customer service at 1 (855) 834-8495. Additionally, for assistance with account details or technical support, the customer service representatives are available 24/7 and can be contacted at 1-888-642-0140 in the U.S. and Canada, or 1-570-708-8788 from outside the U.S. For those preferring online communication, there is an option to email or open a help ticket through the Network Solutions website. Moreover, for immediate answers to common questions, the Knowledge Base on their website can be a useful resource.

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